Create a New Contact

The Different Contact Types

In InLoox, there are two types of contacts, which differ in their origin and editing options:

InLoox Contacts

These are all contacts that:

• Have been created manually in InLoox, or
• Have been invited to the InLoox account via the invitation feature.

Editing: These contacts can be edited directly in InLoox (e.g., name, email address, permissions), provided you have the global user permission Edit People.

Microsoft 365 Contacts

These are contacts that are automatically integrated into InLoox through a connection with a Microsoft 365 business account.

• Synchronization occurs automatically once a Microsoft 365 business account is connected to InLoox. For more information, see Microsoft 365 Contact Synchronization.
• These contacts originate from your organization's Azure Active Directory.
• When you show the column Contact synchronized, an icon will be displayed for these contacts.

Editing: These contacts are read-only in InLoox. Changes (e.g., name, email) must be made in Azure Active Directory — not in InLoox.

Create a New Contact

Permission Required

To create new contacts in People in InLoox, you must have the global user permission Edit People. Contact your InLoox account administrator to have this permission activated for you.

1. Click the New contact button.

   

2. Enter an email address. This field is required.

3. You can then add further details in the side panel — such as personal information, contact data like the address, or other data like the website.

   

4. In the Availability tab, you can set the appropriate work calendar and define the capacity in percent. Learn more in the Define Availability of a Person help article.

   

note

Manually created contacts do not have usage or read permissions for your InLoox account. To grant access, you need to invite the person and ensure enough licenses are available.