Privacy Settings

Telemetry data

Telemetry data helps InLoox understand how the product is used and improve it based on real user needs. Sending telemetry data requires two steps: first, an administrator must allow it for the entire account, then each user can individually opt in through their personal settings. By default, telemetry data transmission is disabled.

Enable telemetry data for the account

As an administrator, you can allow users in your InLoox account to send telemetry data.

1. In InLoox, click on your profile picture in the upper-right corner.
2. Click on Account Settings.
3. Click on Organization.
4. Click on the General tab.
5. Under Privacy settings, activate the Enable privacy settings slider.

warning

This setting does not mean that all telemetry data from all users is sent automatically. It only allows every individual InLoox user to activate the transmission of their own telemetry data in their personal settings.

Send telemetry data (personal setting)

Once an administrator has enabled telemetry data for the account, each user can individually decide whether to send their own telemetry data.

1. In InLoox, click on your profile picture in the upper-right corner.
2. Click on Account Settings.
3. Click on Personal.
4. Under Privacy settings, enable the Send telemetry data slider.

InLoox saves the change automatically.

Allow AI assistance

InLoox can use Artificial Intelligence (AI) for certain functions, such as the InLoox AI Assistant. This AI functionality is provided by Microsoft's Azure OpenAI service, with data centers located within the European Union.

Key data protection guarantees:

• A supplemental agreement with Microsoft ensures that data provided is neither recorded nor used for model training.
• Azure OpenAI processes data only at the time of the request and does not store it permanently.
• InLoox data is not used for model training.

Administrators can enable or disable AI support for the entire account at any time:

1. In InLoox, click on your profile picture in the upper-right corner.
2. Click Account Settings.
3. Click on Organization.
4. Under Privacy Settings, toggle the Allow AI assistance slider.

note

AI assistance is enabled by default.